Please phone RK at 1-800-440-2694 , or email us at rkanimasupplies@xplornet.com. Returns must be accompanied by product receipt. All return shipping must be paid by the customer. We suggest shipping products via a traceable method of shipping.
Any special order and/or personalized products cannot be returned to RK. All other returned products are subject to a 10% restocking fee.
RK is not responsible for lost or damaged packages. If a package is damaged during shipment, keep all packaging material, note the damages, and contact the courier.
Returns will only be issued once product is returned to RK.